Complaints

Harris Bains takes seriously the service we provide and strive excellence at all times. If a complaint does arise concerning our services the nature of the complaint should be communicated to Colin Brouwer-Ince in the first instance at cbrouwerince@harrisbains.com or calling him on 07535 761284.

We will aim to acknowledge any complaint within 72 hours of receipt. We will deal with the complainant according to our Complaints Policy that is available on request.

Further information concerning complaints about the legal services Harris Bains provides can be found through the Bar Standards Board www.barstandardsboard.org.uk.

If you are not satisfied with how we resolve any complaint the matter can be referred to the Legal Ombudsman www.legalombudsman.org.uk.

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